Shopping nowadays is a total sensory experience. Stores would use their window display to attract the attention of shoppers, use a certain perfume or cologne to make clients remember them when they smell that scent and use a certain type of music to complete the total package of the store.
I entered a store once and it really had good music playing. As I browsed around the store I enjoyed the music so much that I stayed longer and even purchased a lot. Considering that I really didn’t want to buy anything at first! The music sets the consumer in a certain mood.
According to a study done by the Association Consumer Research, they found a positive correlation between mood and the amount of unplanned purchases but no association with actual or excess time spent in the store.
The total look of the store mattered to me because I was looking for a different kind of experience. Being a music lover myself, music in the stores creates an enjoyable encounter for a consumer like me. Every time I hear song that store is playing, I remember the store. I remember the experience of going to the store. I also want to go back and make me want to buy from the store. I remember seeing an in ceiling radio and in wall speakers mounted on their walls and ceiling. No wonder why the sound was so pristine.
Music also sets the tone of what kind of image you want for your store. The one that I experienced played jazz and standards. This type of music is usually played in a bit classier establishment. Others would play a different genre. This would depend on what the store is also selling. Starbucks would also play American standards and world music. It would give you the impression of classy coffee.
The music played in an establishment plays an important role in branding. It helps in setting the disposition and attitude of the buyer. It also helps in creating a positive recall in the total look of the store. It makes the buying experience more enjoyable.
Set the mood and play that music now.